Frequently Asked Questions
A guide for the curious, the cautious, and those compelled to learn more.
🌱 Foundations & Purpose - What is Sage Collective?
Sage Collective is a virtual group healing space, a living ecosystem where people gather in small circles to be seen, heard, understood, and supported. It’s not a program or a course; it’s a community of shared humanity and collective healing.
What is the purpose of Sage Collective?
Our purpose is simple and ancient:
to hold space for healing through story, reflection, and connection.
We believe that when we witness one another - gently, honestly, and with care - something inside each of us begins to heal.
How do I join Sage Collective?
You join through our website. Once you become a member, you’ll enter our Discord community — the heart of the Grove — where you can access circles, buy tokens, meet facilitators, and grow at your own pace.
Who created Sage Collective?
Sage Collective was born from the personal healing journeys of Carol Ann and Jason.
Jason found transformation through group circles in his mental health journey, discovering the power of shared vulnerability. Carol Ann brought over 20 years of executive HR leadership and her graduate-level experience in human-centered organizational design — along with a fierce belief that work and community should be places that leave people better, not broken.
Together, they built the healing ecosystem they wished existed for them:
a place where people come first, where stories are sacred, and where no one heals alone.
🌿 Tokens & Membership - What is a Sage Token?
A Sage Token is your key into a Grove — our live, guided healing circles.
You can:
Use it to join a Grove
Gift it to someone you care about
Donate it to someone in need through our Token Bank
Each token is a promise — a return to your own wholeness and the collective we heal within.
Do tokens expire?
No. Your tokens never expire. They roll over month after month until you’re ready to use them.
Can non-members buy tokens?
Yes. Non-members can buy one single-use token for $30.
But only members gain full access to the Sage Collective ecosystem inside Discord.
How do I purchase additional tokens?
You can purchase tokens:
Through our website
Through our Discord GroveBot
Members can buy unlimited tokens for $20 each.
Can I give my token to someone else?
Yes — and we encourage it.
Gifting tokens helps break financial barriers and invites others into healing without shame or stigma.
🌿 Groves — The Healing Circles What is a Grove?
A Grove is a live, facilitated, small-group healing session with a maximum of 8 people.
Every Grove has a theme — such as grief, PTSD, sexual trauma, creativity, relationships, self-discovery, and more.
How many people join a Grove?
Each Grove is intimate and capped at 8 participants for safety, depth, and connection.
Who leads the Groves?
All Groves are led by trained and certified facilitators — highly skilled, deeply compassionate practitioners who hold the circle with integrity, consent, and care. We pay our facilitators well and expect excellence.
What topics do Groves explore?
We offer Groves for healing, reflection, creativity, and community-building.
We begin with spaces where people most urgently need support — PTSD/CPTSD, grief, sexual trauma, identity-based spaces — and expand from there.
Are Groves recorded?
Never.
Confidentiality and psychological safety come first. Every Grove is live only.
🌿 Safety, Belonging & Values How do you ensure emotional and psychological safety?
We ground everything in our Core Philosophy:
Safety Before Depth
Trauma-Informed & Somatic-Aware
Integration Over Peak Experiences
Community Over Isolation
Facilitated, Not Forced
Inclusivity & Identity-Aware
Harm Reduction & Ethical Care
Every member receives these guidelines upon joining.
Is there a vetting process to join?
Participants don’t need vetting — healing should be accessible.
Facilitators, however, go through an extensive, rigorous selection process.
How do I reach out for help or report an issue?
You can reach moderators through:
The Discord moderation team
Direct GroveBot reporting
• • Our email: [email protected]
What does “healing together” actually feel like?
Your first week may feel like exhaling for the first time in years.
Expect to feel:
- Seen
- Understood
- Accepted
- Safe to be vulnerable
- Connected to people who care
- Able to belong without performance or perfection
Is Sage Collective affiliated with any religion or belief system?
No. We are spiritually open and identity-affirming.
No doctrine. No dogma. No exclusion.
Everyone belongs here — not despite differences, but because we honor them.
🌿 Tech, Billing & Logistics What platforms do I need?
Just:
- Our website
- Discord (free)
Everything happens there.
How is billing handled?
Securely through Stripe.
Can I cancel my membership anytime?
Yes.
If you cancel, you can still:
Use any tokens you’ve already purchased
• • Stay in the Discord community until your tokens are used
Do you offer refunds?
Memberships can be canceled anytime. Tokens are not refundable, but you can:
Donate unused tokens
Gift them to individuals
• • Contribute them to the Token Bank
How does the Token Bank work?
Members or non-members can donate tokens to a shared community fund.
These tokens are offered as scholarship access to individuals who want to join Groves but cannot afford them.
You can also donate directly to someone you know needs support.
